HT Bureau
GUWAHATI, May 2: National Payments Corporation of India has issued a set of five key safety tips to help citizens make secure digital payments, as the use of online transactions continues to grow rapidly across the country.
Emphasising that safe practices are easy to follow, NPCI said a few mindful habits can significantly reduce the risk of fraud and ensure a secure payment experience.
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The first and most important step, it noted, is to always verify the recipient’s name before making any payment.
Users should carefully check the details displayed on the screen to avoid sending money to the wrong person or entity.
NPCI also advised users to rely only on trusted and official payment apps and websites.
Downloading unknown apps or clicking on suspicious links shared by unverified sources can expose users to financial risks.
Another critical precaution is to never share confidential details such as UPI PINs, OTPs or bank information.
NPCI reiterated that no legitimate authority, including banks or government agencies, will ask for such sensitive data.
The advisory further cautioned against rushing into payments under pressure.
Users are encouraged to pause and verify any urgent requests for money or personal details, especially from unknown individuals.
Additionally, NPCI stressed the importance of keeping payment alerts and notifications enabled.
Regularly checking transaction messages can help users quickly identify and report any suspicious activity.
In case of fraud or suspicious transactions, users have been advised to report immediately through the national cybercrime helpline by dialling 1930 or by using the Department of Telecommunications’ Sanchar Saathi portal.
Maintaining records such as messages and screenshots can also assist authorities during investigations.
NPCI said that with increased awareness and responsible usage, digital payments can remain a safe, reliable and empowering part of everyday life.
