HT Correspondent
NAGAON, Jan 8: Indian Railways Traffic Service (IRTS) officer Kapinjal Kishore Sharma, hailing from Assam, has brought pride to the state by securing an impressive 99.83 percentile in the CAT 2023 exam. The results of the Common Admission Test (CAT) were recently announced, and Sharma’s exceptional performance has earned him a place among the top scorers.
Sharma’s journey towards academic excellence traces back to his early years, marked by notable achievements. He secured a rank in the 10th class board exams in 2005 and cleared the IIT JEE in 2007. Subsequently, he enrolled in the prestigious IIT Guwahati, pursuing a BTech in Civil Engineering and completing the degree in 2011. His commitment to academic excellence continued as he achieved an All India Rank of 132 in the GATE exam, leading to the completion of his MTech in Structural Engineering from IIT Guwahati in 2013.
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Not content with his academic milestones, Sharma further demonstrated his capabilities in civil service exams. In 2015, he appeared for both the Assam Public Service Commission (APSC) Civil Service Exam and the Union Public Service Commission (UPSC) Civil Service Exam. His efforts resulted in securing the 14th Rank in APSC and the 256th rank in UPSC Civil Service Exam. This paved the way for his entry into the Indian Railways, where he has been contributing to various sectors, including operations, marketing, and business development in north-east India.
For the past two years, Sharma has served as the senior divisional commercial manager of Lumding division. In this role, he oversees all railway commercial activities in states like Tripura, Manipur, Mizoram, Nagaland, and parts of Assam, including specific districts. His tenure has been marked by a focus on increasing revenue earnings for the Railways and improving the customer experience at railway stations.
Under Sharma’s leadership, Lumding division has witnessed a remarkable growth in revenue, surpassing Rs 1000 crores for the first time—an achievement that reflects his dedication and effective management. Beyond financial success, Sharma has implemented innovative measures to enhance the passenger experience at railway stations. Initiatives include the introduction of a world-class executive lounge at Guwahati Railway Station, providing top-notch facilities to passengers and elevating the image of the developing Railways. Additionally, various amenities such as food and beverage stalls, retiring rooms, and cloakrooms have been introduced at different railway stations in Assam to offer optimal facilities to passengers.
Looking ahead, Sharma has expressed his desire to pursue a PhD. from IIM Shillong. His research aspirations focus on exploring state-of-the-art methods and strategies to further enhance the passenger experience at railway stations in North East India, ultimately aiming to provide greater comfort and satisfaction to passengers.
