HT Bureau
GUWAHATI, Oct 4: To support the vision of ‘Digital India’ and enable cashless transactions, Northeast Frontier Railway (NFR) has equipped 588 booking counters with QR code machines across its five divisions: Katihar, Rangiya, Alipurduar, Lumding, and Tinsukia. This initiative ensures that passengers at nearly all major stations within the NFR network can benefit from seamless digital payments, making ticketing more convenient and efficient. The counters have been strategically distributed, with 167 in Katihar, 96 in Alipurduar, 87 in Rangiya, 175 in Lumding, and 63 in Tinsukia.
With the ongoing festive season, NFR has launched several special trains to manage the passenger rush and demand. The availability of QR code machines at booking counters is especially beneficial for festival travelers, allowing them to avoid lengthy queues for cash transactions and opt for faster digital payment methods. This setup not only enhances passenger convenience but also aligns with safety protocols by minimising cash handling, ensuring a smoother journey for all.
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The QR code-based ticketing system allows passengers to book tickets through various digital platforms and scan the QR code at the station to obtain their tickets without the need for physical interaction. This move is expected to reduce queues at ticket counters, minimise cash usage, and ensure a faster, more secure ticket-purchasing process. The introduction of QR code machines for cashless ticketing marks another milestone for NFR in its efforts to modernise passenger services with enhanced amenities. Adopting innovative technologies in ticketing systems will make travel easier and safer for train passengers.
Earlier, NFR had implemented mobile app-based ticketing systems through the Unreserved Ticketing System (UTS) app, allowing passengers to book unreserved tickets from the comfort of their homes using smartphones.
The ‘Digital India’ initiative aims to promote three C’s: contactless ticketing, cashless transactions, and customer convenience and experience. NFR urges all rail users to avail themselves of cashless ticketing facilities at booking counters and be active participants in this digital initiative of Indian Railways.
