HT Bureau
GUWAHATI, Nov 24: The Railway Protection Force (RPF) of Northeast Frontier Railway has recovered 174 mobile phones to date using the Central Equipment Identity Register (CEIR) portal, strengthening its efforts to enhance passenger security and ensure quick restoration of lost belongings.
With passengers reporting missing or stolen phones through the Rail Madad App, NFR’s Cyber Crime Wing uses the Department of Telecommunications’ CEIR platform to trace devices more efficiently. Major divisions including Katihar, Alipurduar, Rangiya, Lumding and Tinsukia have played key roles in these recoveries, resulting in a significant number of phones being reunited with their owners.
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Across the divisions, RPF personnel have handed over 146 recovered mobile phones to rightful owners, while several cases were transferred to the Government Railway Police as per procedure. Katihar and Lumding have recorded strong performances in owner returns, whereas Alipurduar transferred the highest number of recovered devices to GRP. Phones that could not be immediately linked to owners are being safely stored at respective RPF posts pending verification.
NFR officials stated that the systematic use of technology ensures accountability and transparency in managing passenger property. The RPF has urged passengers to promptly report the loss of mobile phones or valuables through RPF posts or the Rail Madad helpline to enable faster recovery. The Northeast Frontier Railway reiterated its commitment to maintaining a secure and passenger-friendly travel environment across its network.
